In light of COVID-19, some peace of mind

 

4 November 2020

Hello,

We're still delivering

Thank you for stopping by and supporting my small business. I hope you and your loved ones are keeping well during these uncertain times.

We're currently still accepting and delivering online orders, whilst keeping in line with government guidance. All orders are being dispatched from our warehouse within 1 working day.

All parcels are dispatched with Royal Mail, you may experience some delays with their service during lockdown. We are finding that deliveries can take anything between 1-14 days to arrive. Royal Mail are working tirelessly to get your mail to you as soon as possible, please be patient with them in these unprecedented times.

If you order no more than four (4) items, then your package will be small enough to fit through a standard-size letterbox. This means that you will not have to make any collections from your local delivery office or worry about opening your door to couriers.

 

Extended returns

For the duration of lockdown, we have extended our usual 28-day returns period to 60 days. This applies to all orders placed between 1 November and the 1 December 2020. I want to give you peace of mind when you order your jewellery, in case you can't make it to the post office during this difficult period.

 

Thank you again for supporting small

 

Zoe Lindsley, 

Junk Jewels